Without host rules each new host receives a weight based on the setting (currently 3) in Configuration Startup Options.
No rules found.
New Host Rule
Host rules are used to assign certain settings for a host at the time it is added to SAINTmanager. Without host rules each new host receives a weight based on the setting (currently 3) in Configuration Startup Options.
Existing Ticket Rules
Without ticket rules, tickets are not assigned by default.
No rules found.
Add Ticket Rules
Ticket rules are used to assign tickets to a user at the time the ticket is created. Without ticket rules, new tickets remain unassigned until modified individually.