Whether you are in manufacturing, pharmaceuticals, transportation or entertainment, or deliver your products through a nationwide chain of retail stores, you have seen the headlines of major security breaches, and wonder “AM I NEXT”? Added to these worries, there is the constant threat of physical breaches, such as those in department stores, large motels, hotels, resorts and casinos. In these instances, the sheer volume of customers and extended hours of operations means added cost and expanded resources to maintain security. At the facility level, it’s a full-time job, and major drain on resources, to worry about theft at the point-of-sale (PoS) or physical breaches from unsecured entrances.
Security is a C-Level Concern
The challenges and complexities of protecting customer data, intellectual property and credit card transactions are daunting. Given these risks, it’s hard to focus on the goals of product/service delivery and increasing revenue. From the board room, to senior managers, to local franchise owners, cybersecurity is no longer something that is recommended – it is essential to the survival of your business!
In this highly visible and competitive market, customer confidence is one of the hardest things to gain, and one of the hardest things to get back once it’s lost.
Security is a Customer Concern
Nothing impacts a customer’s confidence faster than losing confidence that their person identity, credit card or other financial data is at risk. The Payment Card Industry (PCI) Security Standards Council (SSC) was born out the major credit card brands’ recognition of this risk and the urgency to develop consistency and stringent standards in the ways in which card holder environments (CDEs) are protected. However, overall protection and security of all customer privacy data is vital to the survival of your business reputation and earnings potential.
Security is an Industry Concern
While PCI is of primary concern to the retail market, enterprise-scale companies must also comply with other complex regulatory mandates. Keeping track of all the regulatory requirements while maintaining security and compliance takes time, resources and specialized expertise, and distracts internal teams from their primary business activities.
Security in the Cloud is Everyone’s Concern
For the retail sector, moving to the cloud offers incredible benefits in cost reduction, increased ‘on demand’ scalability, and the ability to deploy solutions quickly that can reach a world-wide market. But, moving from traditional on-premise data centers and brick-n-mortar operations creates enormous challenges in migrating core business processes, securing vendor processes, and protecting customer data and intellectual property. In more practical terms, typical retail operations are more hybrid (on-prem; shared; cloud) than they are 100% a single architecture. Traditional risk-based approaches and security solutions simply do not translate. Deploying and maintaining secure environments in these environments takes special skill and modern approaches to keep up with the ever-changing world of cloud computing.
We Understand Your Concerns
As you can see, the sheer complexity of developing and maintaining a holistic risk management program, to include cybersecurity, can be daunting. It is also equally concerning that most solution providers can merely offer technical solutions with no fundamental understanding of what you are facing. The challenge then becomes “how do I find a Trusted Advisor that understands these challenges, and work in partnership to face the challenges together.
Our CEO was a C-level executive of a major retailer with annual revenue over a billion dollar. He understands, first hand, the challenges you face and the difficulty in finding a trusted advisor and partner in responding with holistic and effective solutions. Unlike many other solution providers in the cybersecurity market, this market-specific perspective enables us to develop and deliver powerful and effective product and service solutions that respond directly to the challenges faced by business leaders in the retail market.